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Have gone through the process of ordering three text suits all of which were the wrong size that we measured remeasured ended up in seven sizes larger than what we started with according to measurements and a text suit that fit in the torso area but was easily two...
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2.1
#1078686
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I ordered two pairs of googles for $44. One pair arrived broken. I called and they said I could return them without shipping or taxes removed. I explained that I wanted two pair and could they send me unbroken googles, for that I had to place another order; this time...
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1.0
#1065485
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1) I placed an order and before it was delivered they went on sale. When I called to ask for an adjustment I was told it wasn't possible. So, I sent back the order and reordered it. 2) Three of the items did not work out so I returned them. Though the tracking number...
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#1044374
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We are waiting on $700 - $800 refund for 3 new, unused tech suits that we returned because they were not the right size. We were told that it takes up to 14 BUSINESS days to process a return (not for us to get our money back, just for them to find it and check it in...
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#1016089
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Speedo USA - They took my item and still haven't gave me my money back
On December 10, 2016, I returned a backpack to Speedo USA. Today is January 4, 2017, I still haven't got my money back. I spoke with them on livechat, they said the return merchandise goes to their warehouse which is a separate system. This doesn't help me at all. So...
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Anonymous
Melissa

Same thing happened to me. They claim it will take a full 2 weeks to process a return. This company is terrible!

1.6
I liked
  • Way they pack their products
  • Quality
I didn't like
  • Only show reviews that praise their merchandise
  • Do not seem to care
  • Online customer service
#985444
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I bought my daughter a $350 tech suit (team price) - Laser Elite 2 suit. It went on fine and then when she went to adjust it, her finger went right thru the fabric. This was not a tear but a defect in their tech suite fabric. Her coach, an elite master swimmer look at...
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1.0
#965803
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Awful customer service and zero chance of refund. Ordered a suit that was supposed to be FINA approved, but wasn't. Returned it following the instructions contained on the invoice - used the return label provided, completed the return form, and provided all contact...
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1.0
#949468
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Speedo USA - Goggles Review from Chesaning, Michigan
My son received these Speedo swim goggles as a gift (per my request) for his birthday last month (July 2016). After a handful of uses (three to be exact), the lense popped out. He has a turquoise pair from the dollar store and I requested these as I was assuming the...
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1.5
Chesaning, Michigan
#909913
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I am boycotting any company associated with you. *** for not supporting American Athletes. We are Trump and We never forget. Americans are done with companies and politicians that support them. makes me sick you make BILLIONS and the first chance you get you don't...
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1.0
#905083
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I ordered a swimsuit and received something completely different than I order, not due to my mistake. I was informed that to speed things along I should reorder the correct suit and pay for it while I wait for them to have UPS send me a return label so that I wouldn't...
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2.2
I didn't like
  • Online customer service
#853627
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