Speedo USA
Speedo USA Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Speedo USA has 1.8 star rating based on 23 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Incompetent andrew, Product, Quality.
Cons: Online customer service, Service, No response from speedo.Recent recommendations regarding this business are as follows: "Call your credit card company and report Speedo as fraudulent business", "resolve the issue", "Use Amazon", "Be ware. Deliver is horrific. Especially for the money spent.", "Tbd".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Speedo USA has 1.8 star rating based on 23 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Incompetent andrew, Product, Quality.
Cons: Online customer service, Service, No response from speedo.Recent recommendations regarding this business are as follows: "Call your credit card company and report Speedo as fraudulent business", "resolve the issue", "Use Amazon", "Be ware. Deliver is horrific. Especially for the money spent.", "Tbd".
Most users ask Speedo USA for the refund as a solution to their issues.
Review authors value the most Website. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Checking on why my refund has not posted. Sent a prior message to you.
Never recieved items.
User's recommendation: Use Amazon
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSpeedo Compliant Query
Preferred solution: Full refund
Never received items--almost 3 months later, no response to request for refund
User's recommendation: Call your credit card company and report Speedo as fraudulent business
No refund yet
User's recommendation: resolve the issue
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Vienna, ViennaDoubts on the quality of Speedo swimwear
Hello,
I would like to reach out to you after our two latest bad experiences with swimsuits from Speedo.
My two daughters of 12 and 9 yrs old are competitive swimmers in Vienna, Austria.
For training and competition, we need to have a lot of swimsuits at disposal.
We were recently turning to Speedo, after many years of buying Arena equipment.
We had total faith in the high level standards of your brand.
However, it's already our second purchase that ends up in the bin, literally.
The swimsuit becomes totally loosen up, basically transparent. It loses its whole elasticity.
It does not remain attached to the person, but literally hangs over the body.
And this happened all of a sudden today, after we bought it as a Christmas present only 4 months ago!
I attach pictures.
Same experience last year with another swimsuit.
Of course, being a family of swimmers, I can ensure you that the swimsuits are well taken care of.
Rinsed with water, no washing products, hung up immediately after use, no heating, nothing at all that could damage them.
So my question is: why this is happening?
I am a swimmer myself, having still swimsuits from my youth! Maybe a bit ruined, but not reduced like that.
I would like to get an explanation from the Speedo customer service.
Is it only bad luck with shops here in Vienna?
How can I trust to buy Speedo again?
We are now so let down...
My daughters have competitions both this coming weekend and at the end of April, and I find myself throwing swimsuits in the bin and in need of buying urgently new ones.
Let me please gain trust in your brand again!!
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Cambridge, MassachusettsDefective product
- No response from speedo
Preferred solution: Replacement
User's recommendation: Tbd
Order problem
- Swimsuit selection
- Poor delivery and very poor customee service
Preferred solution: Deliver product or service ordered
User's recommendation: Be ware. Deliver is horrific. Especially for the money spent.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer**POTENTIAL ACTIVE SCAM** Federal Trade Commission notified!!!
**POTENTIAL ACTIVE SCAM** Federal Trade Commission notified!!! Placed an order for 3 items.
After waiting quite some time, the items were not dispatched. I called to cancel my order, they said they couldn't stop the order and that I needed to accept the items and send them back. I did just that, sent all 3 items. They only refunded me for 2 items and when I called they said I needed to prove I sent all items.
Unbelievable. Additionally, they seemingly refunded less than I paid. I checked the BBB website and this is a trend in recent months of it happening to others.
BUYER BEWARE! I went ahead and reported to the FTC
Preferred solution: Full refund
Refund from my return order No 41408****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerShort torso
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Skokie, IllinoisI send it back the the order because it was to big as I explained
Return info
Don’t order from their web site and do not buy their product
User's recommendation: Don’t buy their product
Trying all day to get through on customer service phone line with no answer of call.
Refund
Preferred solution: Full refund
User's recommendation: I won’t
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I am going through this exact current issue I had to contact my bank for a dispute