We are waiting on $700 - $800 refund for 3 new, unused tech suits that we returned because they were not the right size. We were told that it takes up to 14 BUSINESS days to process a return (not for us to get our money back, just for them to find it and check it in after they have it).
One of the returns is past that time now. The burden was on us to prove that we had shipped items back (keep those tracking numbers, folks), then somehow eventually 2 of 3 items have been found - one has been 21 days since they received it and we do not have a refund yet.
We cannot recommend ordering from speedo.com. This is the worst experience we have ever had ordering something through the mail.
Product or Service Mentioned: Speedo Usa Swimsuit.
Reason of review: Return, Exchange or Cancellation Policy.